The Galaxy S23 Ultra victim of a new bug, the stabilizer does not work

While the vast majority of specialized media praise the qualities of the Galaxy S23 Ultra’s photo experience, some users are visibly experiencing issues on their devices, especially with optical stabilization.

galaxy s23 ultra bug stabilization
Credit: Samsung

With the Galaxy S23 Ultra, Samsung has tried to offer the best Android photo phone on the market. As we mentioned in our full test, the bet is almost paid off. If the auto mode with the 12 MP sensor provides exceptional results with good sharpness and optimal management of contrasts and colors, however, we have reported disappointing software processing, especially on the colors of the shots taken with the 200 MP lens.

These few failures in the photo section have been confirmed by DXOMARK specialists, who have awarded a score of 140 points to the Galaxy S23 Ultra. As a result, Samsung’s high-end smartphone only climbs to 10th place among the best photo phones, far behind the Huawei Mate 50 Pro or the iPhone 14 Pro.

On the other hand, there is one point on which the vast majority of specialized media agrees: the excellent optical stabilization of the Galaxy S23 Ultra. Normally perfect in both photo and video mode, the optical stabilization is visibly working up for some hapless users.

Reported a first bug on the S23 Ultra’s optical stabilization

This is particularly the case of a user who shared his misadventures with our colleagues on the site SamMobile. As he demonstrates in supporting videos, a bug disrupts the optical stabilization on his Galaxy S23 Ultra. This is particularly evident in the photo mode preview, which has a lot of jerks. In video mode, however, no problem to report.

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According to him, resetting the camera settings solves the problem, at least temporarily. Indeed, as soon as we close the photos app and open it again, the problem reappears. According to the user’s statements, the smartphone has not suffered any physical damage (shock, drop or other). In fact, unless it’s a specific problem with one of the sensors of the user’s Galaxy S23 Ultra, everything suggests it’s a camera software glitch.

This number seems the most plausible, especially since then the user notices an unusual overheating of the device when the photos app is open. At this time, Samsung has not yet officially responded to this user’s statements. We will update this article as soon as we know more about it. As a reminder, it is still not recommended to install the One UI 5.1 update. Indeed, the recent problems of energy overconsumption are still present.

Ana has been with businesscraze for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider businesscraze team, Ana seeks to understand an audience before creating memorable, persuasive copy.